A shared server holds multiple customers in a single environment. Each website hosted on the server is treated as a separate account. The resources (RAM, CPU and storage) on this server are shared across all the accounts in the environment. All websites on this server also share a single IP address. This environment suits most regular needs.
A dedicated server environment is set up exclusively for your business and it’s specific requirements. You can host multiple websites or databases on this environment and you are in control of the resource allocation to each web asset.
|1 Site per account||Unlimited sites|
|Shared IP||Unique (dedicated) IP|
|1GB storage||Expandable storage|
|200GB data transfer||Expandable data transfer|
|Shared CPU||Configurable CPU|
|Shared RAM||Configurable RAM|
|Shared I/O||Configurable I/O|
|Free SSL||Free or paid SSL options|
|Standard firewall||Standard or enhanced firewall options|
|Daily backup||Daily backup|
|Daily malware scanning||Daily malware scanning|
|DNS hosting||DNS hosting|
|Amazon platform||Amazon platform|
|Australian location||Australia (default) or other global locations|
|Apache, Litespeed, or NGINX webserver options|
|Complex environment options|
|Fully managed and monitored 24/7|
Hosting Performance Options
Performance and capacity options for higher-demand workloads on your dedicated environment.
Upgraded CPU and Memory
Upgrade the available CPU, RAM, and I/O resources of your dedicated performance server.
Need more space? Expand storage on your environment to meet your specific requirements.
Extra Data Transfer
Expecting a lot of web traffic? No problem. Increase the available bandwidth or data transfer of your infrastructure.
Increase the performance, availability, and security of your infrastructure using a Content Distribution Network in front of your dedicated server.
A drop-in replacement to the default Apache web server with unbeatable performance. Get more out of your available resources by using Litespeed.
Do you have specific requirements? High-availability, caching, security, load-balancing? Talk to our infrastructure experts – we’ve got you covered.
You don’t want to worry about hosting.
With us, you won’t have to.
|Expandable storage||This is only available to dedicated and performance environments, but we can allocate more disk space as required. This does come with a fee which is calculated based on your requirements.|
|cPanel||This is server software that is used to administer individual websites on a server.|
|WHM||This is parent software to cPanel, and is used to create more hosting accounts on a single server.|
We utilise the Amazon Web Services platform for our hosting services, predominantly the EC2 service. AWS offers a 99.99% uptime guarantee: https://aws.amazon.com/compute/sla/
AWS has the following ISO certifications: ISO/IEC 27001:2013, 27017:2015, 27018:2014, and ISO/IEC 9001:2015. For more information please see: https://aws.amazon.com/compliance/iso-certified/
All of your services are located in AWS’ Australia – Sydney zone unless otherwise required.
|Server updates and patching||TBST undertakes all updating and patching of the hosting environments under our management.|
|Disaster recovery (shared platform hosting)|
Documented disaster recovery plans are in place for TBST’s hosting infrastructure. A high-level description of these is below:
Standard disaster recovery procedure as follows:
|Disaster recovery (dedicated performance hosting)|
For sites that are maintained under enterprise or strategic support we recover from the pre-live environment.
For sites that are not maintained under enterprise or strategic, we default to standard procedure (outlined above)
For any malware related recovery, we also reset all access credentials to the entire server and individual sites, and then run a scan.
|Service level (applies to all)|
Normal priority requests: We aim to reply within 8 business hours with a target resolution of 3 business days
Urgent priority requests (Urgent attention is required):We aim to reply within 2 business hours with a target resolution of 8 business hours or less
Critical priority requests (Immediate action is required): We aim to reply within 15 minutes with a target resolution of 2 business hours
Easy, safe, expert local hosting.We’ll take care of you.
We host some of Australia’s biggest brands, and hundreds of small ones. We will look after you too.give us a call